MMK351 Customer Experience
Deakin University· 1 credit pointMajor project
Assessments
| Task | Type | Weight |
|---|---|---|
| Assessment 1: (Individual) Report (Business)Week 4 | Assignment | 30% |
| Assessment 2: (Group of 4) Video RecordingWeek 9 | Project | 40% |
| Assessment 3: Customer Service Experience (Viva Voca)Week 12 | Assignment | 30% |
| Total | 100% | |
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Assessment details come from Deakin University's published unit information and may change between offerings — always confirm in your official unit guide.